Matla Workwear

Refunds & Returns

Refund and Returns Policy

Welcome to Matla Workwear’s Refund and Returns Policy. We strive to ensure your satisfaction with our contisuits. Please review the following guidelines:

1. Return Period:

You can return contisuits for a refund or exchange within 7 days of receiving them. The return must include the original invoice.

2. Return Process:

  • You are responsible for the cost of returning items.
  • Ensure the contisuits are returned in the same condition they were received.
  • Refunds or exchanges will be processed once we verify the condition of the returned items.

3. Exchanges:

  • Once we have checked the items and are satisfied with the condition, we will send you the new exchanged item at our cost.

4. Refunds:

  • Refunds will be processed in the same manner as the original payment.
  • Delivery charges are non-refundable.

5. Special Orders and Sale Items:

  • A 20% handling fee will be applied to the return of any special orders or items bought on sale.

6. Genuine Errors:

If your order is affected by a genuine error (including in a description, an image, or a price), we reserve the right to cancel your order and refund any money paid.

7. Product Descriptions:

  • Pictures and images of contisuits are for illustrative purposes only.
  • Dimensions and measurements provided are approximate, and actual sizes may vary slightly. It is your responsibility to ensure the actual size is suitable for your purpose.

Contact Information:

For precise return instructions or further inquiries, please email us at info@matlaworkwear.co.za.

We appreciate your understanding and cooperation in adhering to these guidelines. Our goal is to ensure your satisfaction with Matla Workwear contisuits.

Gear Up For Success!

Matla Workwear: Elevate Your Work, Elevate Your Day – Where Quality Meets Comfort in Every Stitch!

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